Why I can’t send video in Telegram

Telegram is a popular messenger that allows users to exchange text messages, photos, videos, and other files. However, sometimes users encounter a problem when a video cannot be sent in Telegram. This can be caused by various reasons, such as file size limitations, problems with internet connection, software glitches, etc.

In this article, we will examine in detail the main reasons why a video cannot be sent in Telegram and the steps that can be taken to solve this problem.

Why Telegram does not send video

There are several common reasons why Telegram may not send a video:

1. Exceeding the file size limit. Telegram allows sending videos up to 2 GB in size. If your file exceeds this limit, you will not be able to send it;
2. Problems with internet connection. Sending a video requires a stable internet connection. If your connection is slow or intermittent, it may prevent the file from being sent;
3. Software glitches. Sometimes the problem may be caused by temporary malfunctions in the Telegram application itself or the messenger’s servers;
4. Blocking of Telegram by the internet provider. In some countries or regions, access to Telegram may be restricted by providers at the request of the authorities;
5. Account limitations. If your Telegram account has been restricted by moderators for violating the rules, sending files may be temporarily unavailable.

These are the main reasons why sending videos in Telegram may not work. Next, we will look at each of them in more detail.

Telegram does not send video: main reasons

Let’s take a closer look at each of the main reasons for problems with sending videos in Telegram:

Exceeding the file size limit.

Telegram sets a limit on the maximum size of files that can be sent at 2 GB. If you try to send a larger video, you will see an error message.

Some possible solutions in this case:

• Reduce the video size using a video editor before sending;
• Split the video into several smaller parts;
• Use video compression services without loss of quality;
• Upload the video to a cloud storage (Google Drive, Dropbox) and send a link to it.

Problems with internet connection. Sending a video, especially a large one, requires a stable and fast enough internet connection. If your internet is slow or constantly interrupted, Telegram may not send the file.

What you can do:

• Check the speed of your internet connection (for example, at speedtest.net). The upload speed should be at least 2-3 Mbps for sending small videos and higher for large videos;
• Restart your modem/router if the internet is unstable;
• Connect to another Wi-Fi network or use mobile internet instead of Wi-Fi;
• If sending problems occur only in Telegram, but not in other applications, try reinstalling Telegram.

Software glitches and problems with Telegram servers. Sometimes the problem may be on Telegram’s side – due to software errors, failures, or problems on the servers. Usually, such problems are temporary and are soon fixed by the developers.

What you can do:

1. Check if there are reports of Telegram malfunctions on specialized sites like Downdetector;
2. Wait for some time (15-30 minutes) and try sending again;
3. Make sure you have the latest version of the Telegram application installed from the official store (Google Play, App Store);
4. Restart your device (smartphone, tablet, computer).

Blocking of Telegram by the internet provider

In some countries, some providers block access to Telegram servers at the request of the authorities. Because of this, users may experience difficulties sending files and messages.

Possible solutions:

• Use a VPN (Virtual Private Network) to bypass the blocking. A VPN changes your IP address and encrypts traffic, allowing you to connect to Telegram via servers in other countries;
• Set up a proxy server in Telegram settings;
• Switch to using Telegram X – a special version of Telegram that is resistant to blocking.

Account restrictions in Telegram

In rare cases, Telegram moderators may temporarily restrict individual accounts for violating the messenger’s rules (for example, sending spam). In this case, some functions, including sending files, may be unavailable.

What to do in this case:

• Check for restrictions by sending a message to the special bot @SpamBot;
• If the account is restricted by mistake, contact Telegram support (telegram.org/support);
• Wait for the temporary restrictions to end (usually they last several days);
• Do not violate Telegram’s rules in the future to avoid account blocking.

So, we have analyzed the main reasons why Telegram may not send videos and possible solutions for each of them. Next, we will summarize all the steps that should be taken if you encounter such a problem.

How to solve the problem

If you can’t send videos in Telegram, do the following:

1. Check the size of the video file. It should not exceed 2 GB. If the video is larger, compress it or split it into parts;
2. Make sure your internet connection is stable and has sufficient speed. Check the speed on special sites, if necessary, restart the router or connect to another network;
3. Check if there are reports of Telegram malfunctions on specialized resources. If the failure is global – just wait until it is fixed;
4. Make sure you have the latest version of the Telegram application installed. If not – update it from the official app store;
5. Restart the device (phone, tablet, computer) on which Telegram is running.
6. Check if your Telegram account is restricted. Write the /start command to the official @SpamBot and follow its instructions;
7. Use a VPN, proxy server, or Telegram X if Telegram is blocked by the internet provider in your region.

If the suggested steps do not help, you can contact Telegram support (telegram.org/support) with a detailed description of the problem. Attach screenshots of errors if they are displayed. In most cases, one or more of the proposed actions should solve the problem of sending videos in Telegram. The main thing is to consistently check all possible reasons and not panic if an error occurs. Most often, the problem is temporary and will soon be resolved.